Support

We're here to help with any questions or issues.

Get in Touch

For support enquiries, please email us at support@jd-labs.co.uk. We aim to respond within two working days.

What We Can Help With

Submitting a Request

To help us resolve your issue as quickly as possible, please include the following in your email:

  • A brief description of the issue
  • The product or app you are using
  • Your device model and operating system version
  • Steps to reproduce the issue, if applicable
  • Any relevant screenshots

Privacy Requests

If you have questions about how we handle your data, or if you would like to exercise your data rights, please refer to our Privacy Policy or contact us at hello@jd-labs.co.uk.